Performance Management: Training, Performance Reviews and Promotion
Performance Management
Performance management is essential to your success. The diagram illustrates the important role managers have throughout the employee life cycle - beginning with the first day on the job and continuing with each contract for as long as the employee remains with the company.
The various programs described below will enable you to develop your skills and reach your highest career potential. For advice on career and promotion options, speak with your Supervisor or the Human Resources Manager.
Hard work and dedication are recognized by departmental supervisors using our Performance Appraisal System and may result in a Promotion Recommendation. Job advancement to more senior ranks within the same department is determined based entirely on merit and performance. Promotion is neither guaranteed nor automatic. It may take multiple tours of duty in one rank before a promotion can be given.
Officer Performance Reviews
Besides the regular feedback and coaching you get from your management team, there are formal performance review systems. Officers are reviewed at the end of each contract based on goals and objectives set forth during the beginning of each contract. In addition to your technical skills, you will get performance feedback on:
- Operation Safety & Environmental Management
- Leadership
- Fiscal Management & Required Skill Sets
- Human Resource Management
- Communication and Team
- Training & Development Building
Onboard Training
Starting with your first day onboard you will be exposed to a number of training and development opportunities. Your management team will give you instructions for the specific duties you have been assigned to perform, however you will find there are plenty of other onboard training opportunities designed to help you make the most of your time and to advance in your career.
Some of the onboard training opportunities include:
- Environmental Compliance
- U.S. Public Health
- Fire Fighting
- Customer Service
- Hazardous Materials
- Lifeboatman
- First Aid, CPR and Heimlich Maneuver
- Culinary
- Wine Sales & Service
- English Proficiency
- Leadership
Participation in training courses will be based on your specific job duties and your desire and ability to assume additional responsibilities and challenges.
Shoreside Training
At times training will be conducted off the ships. Your management team will let you know which courses you will need to complete as you progress in your career. Some of these courses include:
- Leadership Classes
- Advanced Firefighting
- Basic Safety Training
- Bridge Resource Management
- Engine Resource Management
- Shoreside Conference