Holland America Line Officer Orientation

Welkom aan Boord!

You've joined our company at an exciting time and you'll become part of an elite team of people that maintains an award-winning standard as the industry's leading premium cruise line. We have everything it takes to be the best cruise vacation company in the world - great passengers, products and services, talented people, international scope - and now the skills, experience and creative ideas you bring to our team.

For more than 136 years, Holland America Line has been a recognized leader in cruising, taking our guests to exotic destinations around the world. We are committed to our mission: through excellence, we create once-in-a-lifetime experiences, every time.

Today, Holland America Line's fleet of 14 elegant, mid-size ships offers nearly 500 sailings a year visiting all seven continents. Cruises include both popular and less-traveled ports in the Caribbean, Alaska, Europe, Mexico, South America, the Panama Canal, Australia, New Zealand and Asia - as well as unique voyages to the Amazon, Antarctica and our extended Grand Voyages. Along with enticing destinations, we offer one-of-a-kind programs such as the Culinary Arts Center cooking demonstrations and The Collections of Holland America Line - specially chosen shore excursions to further enhance our guests' appreciation and understanding of the places they visit.

Holland America Line has a long and proud history of delivering extraordinary vacation experiences, and with our ongoing $525-million Signature of Excellence© commitment, that experience is now better than ever. Signature of Excellence enhancements encompass virtually every area of our ships and range from new facilities and public spaces to added services and amenities.

Holland America Line also continues to set new standards for environmental leadership. Through hard work and dedication, Holland America Line earned its ISO 14001 certification in June 2006. As the internationally recognized standard for environmental management, ISO 14001 encompasses virtually every aspect of our ships' operations. Our commitment to it demonstrates our belief that the safeguarding of our guests, crews, ships and the environment in which we live and operate is not only the right thing to do, it is essential to the successful conduct of our business.

As part of our collective social responsibility, the company, employees, and guests have joined together to give back to communities and organizations around the world. Through the Ship to Shelter program, Holland America Line collects valuable and reusable goods from ships for donation to charities serving people in need. And together, guests and employees have donated over $1 million through our innovative On Deck for the Cure© shipboard walks benefiting Susan G. Komen for the Cure. Whether it's donating shipboard items to an orphanage, cleaning up a neighborhood park, or donating money to disaster relief, Holland America Line and its employees share time and resources to make a difference.

Signature of Excellence is a promise from every Holland America Line employee to our guests - a commitment to provide a truly extraordinary experience and tremendous value.

Shortly you will join your ship and we look forward to welcoming you aboard. We work hard to create opportunities for each employee to develop and grow and make our company a great place to work.

In this website you will find useful information to help make your career with us a bit easier. Once you are onboard, your management team will continue your orientation and answer questions to help you be successful in your new role.

Offering you my signature of excellence,

Stein Kruse
President and CEO